Information We Collect

At seralquovis, we collect various types of information to provide you with our budget tracking services. This collection happens when you interact with our platform, create an account, or use our financial management tools.

We only collect information that's necessary for providing our budget tracking services or as required by Australian privacy legislation. You have control over what personal information you share with us.

How We Use Your Information

The information we collect serves specific purposes related to improving your experience with our budget tracking platform and ensuring compliance with Australian financial regulations.

Service Delivery

We use your data to provide personalized budget recommendations, generate spending reports, and maintain your account security. Your financial information helps us create meaningful insights about your spending patterns.

Communication

We'll contact you about account updates, security notifications, and important changes to our services. You can opt out of marketing communications while still receiving essential service messages.

• Sending monthly budget summaries and spending alerts
• Notifying you about unusual account activity or security concerns
• Sharing updates about new features that might benefit your financial planning
• Providing customer support when you contact us with questions

Data Storage and Security

We take data protection seriously and implement multiple layers of security to safeguard your personal and financial information. Our systems are designed with privacy by design principles.

Australian Data Storage

Your information is stored on secure servers located within Australia, ensuring compliance with local data sovereignty requirements. We work with trusted hosting providers who meet strict security and privacy standards.

Access Controls

Only authorized personnel have access to your data, and this access is limited to what's necessary for their job functions. We maintain detailed logs of who accesses what information and when.

Your Privacy Rights

Under Australian Privacy Principles, you have significant control over your personal information. We make it easy for you to exercise these rights through your account settings or by contacting our support team.

Access and Correction

You can view and update most of your personal information directly through your seralquovis account dashboard. For information that can't be changed online, contact us and we'll assist you within 30 days.

Data Portability

Request a copy of your data in a common, machine-readable format. This includes your budget histories, spending categories, and account information - everything you need to transfer to another service if you choose.

• Download your complete financial data history in CSV or PDF format
• Export your custom budget categories and spending classifications
• Access copies of all communications between you and our support team
• Receive a summary of how your data has been used over the past 12 months

Deletion Rights

You can delete your account and request removal of your personal information at any time. Some financial records may need to be retained for legal compliance, but we'll clearly explain what information must be kept and for how long.

Third-Party Services

seralquovis integrates with carefully selected third-party services to enhance your budget tracking experience. We only work with partners who meet our privacy and security standards.

Banking Integrations

When you connect your bank accounts, we use secure, read-only connections through established financial data providers. These connections use bank-grade security and are regularly monitored for unusual activity.

Analytics and Performance

We use analytics tools to understand how our platform performs and where we can improve the user experience. This data is anonymized and aggregated - we never share individual user behavior with these providers.

Third-party services we work with include payment processors for subscription billing, cloud storage providers for data backup, and email services for account notifications. Each partner has been evaluated for privacy compliance and data handling practices.

Marketing and Communications

We believe in respectful communication that adds value to your financial journey. Our marketing practices focus on providing useful information rather than overwhelming you with promotional messages.

Email Preferences

You control what emails you receive from us. Essential account notifications (like security alerts) will always be sent, but you can opt out of newsletters, feature announcements, and educational content at any time.

Personalized Content

Based on your budget tracking patterns, we may suggest relevant tips or features that could help you better manage your finances. These suggestions are generated automatically and are never based on sharing your data with third parties.

We don't sell your information to marketers or advertisers. Any promotional content you receive comes directly from seralquovis and is based solely on your interactions with our platform.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify you through your account and via email.

Minor updates, such as clarifications or additional examples, may be made without notification. We recommend reviewing this policy every few months to stay informed about how we protect your privacy.

If you disagree with changes to this policy, you can close your account before the changes take effect. Continued use of seralquovis after policy updates indicates your acceptance of the new terms.